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Social Media Handbook for Police: Part 9

Welcome to the the next instalment in my series of social media tips. These are aimed primarily at a police audience, but hopefully applicable to a wider group of people too, especially those in the...

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Guest Post – Nick Keane: Rumours and fears on social media sites

Another guest post from Nick Keane (@NickKeane on Twitter). Nick is the Digital Engagement and Knowledge Business Advisor at the NPIA. I’m grateful to colleagues from Staffordshire who have shared the...

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Social Media Handbook for Police: Part 10

Welcome to the the next instalment in my series of social media tips. These are aimed primarily at a police audience, but hopefully applicable to a wider group of people too, especially those in the...

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Games, data, social, mobile….so what?

Government are pushing for greater involvement of communities in the issues that affect them. Whether this is through improved accountability (proposals such as Police and Crime Commissioners elected...

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Why police forces should not move to Google+

  Google plus was launched in a ‘restricted beta’ form recently, and there has been lots of interest in how the search engine giant has approached social media. Google’s track record in coming up with...

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Effective Engagement 1

I don’t believe that the police really want to engage with the public. It is encouraging to see you all here reading this, but as a service we want to pay lip service to engagement, rather than use it...

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Effective Engagement 2

What the heck are we talking about? …consultation, engagement, conversation, involvement, participation… We use these words all the time, but with little thought to what they actually mean. from...

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Effective Engagement 3 – Stop making decisions

A continuation of my posts on the theme of engagement. Stop making decisions. Or at least stop taking all the decisions yourself. Stop thinking that the police have the monopoly on all the good ideas....

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Effective Engagement 6 – Slow, Slow, Quick, Quick, Slow

I have written previously about the Boston Explosion, and lessons my force learnt from that experience on how to use social media more effectively. The critical point is that social media can be used...

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What should a Police and Crime Commissioner do?

It is not that long now until Police and Crime Commissioners (PCCs) are upon us – elections will be held on the 15th November 2012 – but there is still some confusion (and concern) over what this new...

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